Optic Guarantee

Frame Warranty

Coverage: Your frames are covered for two years against manufacturing defects. If there’s a defect, we’ll replace them at no charge.

Exclusions: This warranty does not cover damage from mishandling, abuse, or alterations.

Return Policy: All parts of the frame must be returned for warranty. Lost frames are not covered.

On-Sale Frames: Frames purchased on-sale are not covered by any warranty.

Lens Guarantee

Prescription Lens Change: At Optic’49, we take pride in crafting high-quality and accurate prescriptions for your glasses. If your prescription changes within 90 days of the exam date, we will remake your lenses once at no charge.

Customer Satisfaction: If your expectations are not met, we will refund your purchase, less a 30% handling fee, provided all materials are returned to Optic’49 within 30 days.

Quality Assurance: All prescription lenses are guaranteed to match your prescription and are thoroughly inspected for accuracy and appearance.

Scratch Resistant/Anti-Reflective Treatment
Guarantee

Note: This guarantee applies to lens orders with addition of special coating treatment only

Scratch Resistant Coating: If your lens gets scratched, we’ll replace it once for free within two years of the purchase date.

Anti-Reflective Treatment: If your lens gets scratched, we’ll replace it once for free within two years of the purchase date.

Conditions: Replacement requires both lenses. If a lens is lost, we must order a new pair to ensure a perfect match in tint, anti-reflective coating, material, and shape.

Lens Care

Maintenance: To prevent scratches, rinse your lenses, wash with cleaner or soap, dry with a soft cloth, and store them in a clean case. Avoid wiping lenses dry and improper storage.

Thank You for Shopping at Optic’49!